Refund & final-sale policy
This policy page is written as a clear customer-facing framework. Client-specific legal entity, jurisdiction, tax registration, refund conditions, and contact details must be confirmed before publication.
What this page covers
Do not infer a refund promise from a product card. The approved policy should state which lots are final sale, how discrepancies are reported, and which exceptions apply.
Need clarification?
Use the contact or quote form before ordering when a policy, lot fact, freight item, or payment instruction is unclear.
Contact the buyer team